The Importance of Updated Contact Information

Anytime you move or get a new phone number, it comes with a seemingly endless list of organizations that you need to inform. Whenever you change addresses, phone numbers, name, etc., it is essential to make sure you also update your information with your bank, your utility companies, your family and friends, basically anyone that you receive mail from.

For your bank, you may think as long as your debit card and online banking access work, an updated phone number or street address isn’t vital, but that couldn’t be further from the truth! Current information including name, addresses, phone numbers, email addresses, etc. need to be kept up-to-date in the files at the bank. If they don’t have a reliable means of contacting you, you could be missing out on some key personal benefits including but not limited to:

  • Security Updates
  • Fraud Protection
  • Statements and Notices
  • Important Account Changes
  • Debit Card Upgrades and Replacement

Remember, if you move, change your name or even just get a new phone number, contact anyone you do business with to update your information. It could save you a lot of headaches.

-Kara S., Chief Information Security Officer

2 thoughts on “The Importance of Updated Contact Information

  1. The computer remembers my password. I would like this deleted. I don’t remember checking the box to authorize the computer to remember it. It is ok to remember my username but not my password.


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